Family & Mediation Legal Assistant

ferox partners

Family & Mediation Legal Assistant

Permanent | Full-time

Location: Bournemouth – 5 days in the office

Salary: £26k 

Role Overview

Ferox Partners are working with a Legal 500 recognised law firm to recruit a Family & Mediation Legal Assistant. This is a fantastic role for someone who is able to provide administrative support to their Mediation service as well as the Family & Dispute Resolution team, and has previous experience or is keen to work in, a law firm/legal department.

The Company:

Our client is a well-established, trusted, and forward-thinking law firm based in Bournemouth, providing legal advice across a broad range of practice areas.

They are recognised in the Legal 500 and offer expertise across a wide range of services for individuals and businesses.

Key Responsibilities

  • Act as a first point of contact for enquiries and referrals to the team, ensuring a positive client experience. 
  • Undertake initial conflict checks, provide quotations and take instructions for new work. 
  • Coordinate and book appointments
  • Communicate with clients in-between mediation meetings. 
  • Assist with Legal Aid assessments and administration. 
  • Set up and maintain electronic legal files and effectively manage all correspondence. 
  • Maintain all case files to a high standard 
  •  Assist with cases as appropriate and under supervision by the fee earner 
  • Provide a high standard of general administrative support.
  • Maintain good relationships with third parties as relevant to the role
  • Assist with billing and deal with money received, as directed. 

Candidate Profile

  • A good understanding of how to manage a variety of administrative duties.
  • A high degree of IT literacy, particularly a good familiarity with MS Office. 
  • Flexible and motivated. 
  • Resilient and highly organised in a busy working environment. 
  • Excellent interpersonal and communication skills.
  • Ability to work independently on your own initiative, with minimum supervision.
  • A strong team player who supports colleagues and the work of the team. 
  • Attention to detail and effective time management.

Desirable

  • Experience of using electronic case management systems.
  • Knowledge of mediation / family / civil litigation process. 

Quallifications

  • GCSE (or equivalent) Maths and English as a minimum.
  • A secretarial / administrative qualification to NVQ Level 3 or equivalent is an advantage.
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