Job Title: Commercial Account Handler
Location: Exeter
Salary: Competitive (Negotiable dependant on experience)
Our client is a leading national insurance broker with a reputation for creating opportunity for professional growth and support in obtaining industry qualifications. We’re delighted to be supporting them in recruiting a dynamic and results-driven individual to join their team as a Commercial Account Handler. The team has grown significantly, and now comprises over 200 dedicated professionals across the UK.
Based in Exeter, you will play a crucial role in expanding their client base, building relationships, and driving business growth.
Are you ready to take the next step in your career with one of the UK’s fastest-growing local commercial teams?
In this role, you’ll be essential in supporting clients, ranging from sole traders to MDs and CEOs of large organizations. You’ll work closely with the Branch Manager and Commercial Account Executives to achieve client satisfaction and exceed expectations.
**Key Responsibilities**:
– Build and maintain strong relationships with clients, internal stakeholders, and external contacts to meet service and compliance standards.
– Review client documentation meticulously to ensure accuracy and completeness, supporting the quoting process.
– Support Commercial Account Executives in achieving high levels of renewal retention while exceeding customer expectations and meeting FCA requirements.
– Efficiently process data to support high-quality client service, streamline internal processes, and provide valuable insights for analysis.
**About You**:
– **Detail-Oriented**: You take pride in thorough and accurate documentation.
– **Relationship Builder**: You’re skilled at building rapport with a diverse client base and internal team.
– **Customer-Focused**: You’re committed to achieving high levels of customer satisfaction and service retention.
– **Willing to Learn**: Every day will bring new challenges, and you’re excited to grow professionally.
– **Data-Savvy**: You can quickly and accurately process information to support business objectives.
This role is an excellent opportunity to advance your career in commercial account handling while working with a supportive and growing team.
Benefits:
How to Apply:
If you are a motivated, tenacious and results-oriented individual with a passion for providing and excellent level of client support we want to hear from you