Customer Development Manager- South Coast
Job Title: Customer Development Manager
Reporting To: Head of Field Sales On-Trade
Location: Home-based covering the South Coast region.
Package: £38k- £40k plus car, commission, 25 days annual leave + bank holidays and more
About our Client:
Ferox Partners are representing a premium spirits and wine business focused on excellence and innovation. As a dynamic and fast-growing company, they pride themselves on putting customers and shoppers at the heart of everything they do. With a portfolio of internationally recognised spirits and wines, they are committed to delivering exceptional products and experiences that stand out in the marketplace.
Your Role and Responsibilities:
As a Customer Development Manager, you will:
- Professionally manage a portfolio of customer accounts, exceeding budgeted volume and value sales.
- Increase distribution and grow sales across a diverse customer base by developing robust Joint Business Plans and Marketing Plans (JBPs/JMPs).
- Differentiate our brands through innovative in-outlet activations, securing maximum visibility.
- Build and nurture relationships with key customers, becoming their go-to partner.
- Train and educate in-outlet team members on delivering perfect serves and co-create new and exciting cocktails to drive increased rate of sale.
- Identify and secure new business opportunities to grow the on-trade customer base.
- Provide insights on weekly and monthly customer performance, driving actionable results for incremental growth.
- Ensure accurate communication with the supply team regarding promotions, activations, and distribution updates.
- Collaborate cross-functionally within UK and international teams to align on key initiatives.
- Stay up-to-date on market trends, leveraging product knowledge to maintain a competitive edge.
Your Background and Skills:
To succeed in this role, you’ll bring:
- At least 2 years’ experience in sales, marketing, or a related field within the on-trade.
- An entrepreneurial and ambitious mindset, with the ability to achieve targets and manage your own schedule effectively.
- Excellent communication skills, both written and oral.
- Strong commercial and financial acumen, paired with curiosity and strategic thinking to drive performance and recommend actions.
- Confidence in managing key accounts and nurturing commercial relationships.
- A proactive approach and the ability to thrive in uncertain environments with minimal guidance.
- Proficiency in Word, Excel, Outlook, and PowerPoint.
- A genuine passion for spirits and wines.
What’s on Offer:
Our client is a company that values innovation, creativity, and collaboration.
- Up to £40k base
- Car
- Commission
- Opportunities for career growth
- Company socials through out the year
- 25 days annual leave
- Pension
- and much more
- This is a remote role with the requirement of travelling client sites based in the South Coast of England as and when required for business circa 3-4 days per week and to head office circa 1 day per month.
Take the next step in your career and become part of a team that’s shaping the future of premium spirits and wines.
Please reach out with your CV to Nikki Foster: Nikki@ferox-partners.com if this role is of interest to you or if you have any further questions.
